User-centered design consultant
Design | Brussels Area, Belgium, BE
My goal is to facilitate the design of meaningful products, services and experiences. Clean and simple design innovations that respect people and put them in the center.
My role in several projects was to immerse myself in the company’s core business and problems:
-Analyzing and clarifying the company’s problems.
-Gaining deep insight into the company’s context.
-Understanding the daily lives, behaviors, attitudes, perceptions, and unmet needs of the people who buy, use, love, and hate their products.
-Showing how the products can meet the customers needs in a seamless experience, engaging the customers and reaching new ones.
Creating, in the end, successful products that people will love to use!
Specialties: -Empathic design using conventional ethnographic methods and techniques.
-Storytelling, based on rich insights and Aha! moments.
-Conceptualizing and visualizing strategic product directions.
-Design thinking, with an emphasis on the fuzzy front end of the New Product Development.
-Design of sustainable and responsible products/services.
Oct
2011 - Present
User-centered design consultant / Namahn
Designing outstanding digital products from the user up. Information Architecture, Interaction Design, Safety-Critical Design, Service Design
Mar
2011 -
Oct
2011
Online Product Marketeer / Usability Analyst / Usabilla
Consumer insights, UX and usability analyst. SEO, CRM
Dec
2010 -
Mar
2011
Digital Running Services and Partnership Coordinator / ASICS Europe BV
Responsible for the launch of My ASICS - a digital running service- across Europe.
Consumer Insights, UX , Design & Development, Localization in 11 countries accross EU [http://my.asics.co.uk/]
Feb
2009 -
Dec
2009
Design Researcher, graduate intern / Stichting de Witte Roos
Explored energy conservation in the domestic context. Designed an innovative concept, the EnergyMentor. Publlished paper at ERSCP conference.
Consumer insights, Ethnography, User-Centred Design.
Feb
2008 -
Jun
2008
Strategic Design, intern / Kamworks Ltd
Designed and developed a solar powered LED lantern “The Moonlight” for rural Cambodia. The Moonlight gained two design awards and is available in the Cambodian market.
Ethnography, Co-creation, Brand and Design Strategy.
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2007
-
2009
Technische Universiteit Delft
MSc.
in
Strategic Product Design
-
2000
-
2006
Polytechnion Kritis
Diploma
in
Production Engineering & Management
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Websites:
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Honors:
Toon van Tuijl Designprijs, Dutch Design Awards 2008
http://www.toonvantuijldesignprijs.nl/index.php?id=1
Feel the Planet Earth, CIFIAL Design Award 2008
http://www.feeltheplanetearth.org/
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Interests:
long-distance-running, bouldering, sailing, photography, cinema, reading